Terms of Service
Last Updated: June 2026Welcome to RetroVesta. By accessing or using our website, products, and services, you agree to comply with and be bound by the following Terms of Service.
1 Acceptance of Terms
By accessing, browsing, or purchasing from RetroVesta, you acknowledge that you have read, understood, and agreed to these Terms of Service, our Privacy Policy, Shipping Policy, and Return & Refund Policy.
2 Products and Services
RetroVesta offers customized name plates, acrylic name boards, wooden name plates, home décor products, wall décor, spiritual décor, personalized gifts, attar perfumes, and related lifestyle products.
We reserve the right to modify, discontinue, or update products, pricing, specifications, and services without prior notice.
3 Customization Orders
Customers are responsible for providing accurate customization details, including names, house numbers, text, colors, dimensions, and design preferences.
- RetroVesta shall not be held responsible for errors resulting from incorrect information submitted by customers.
- Minor variations in color, finish, texture, and handcrafted details may occur and shall not be considered defects.
4 Pricing and Payments
- All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.
- Payment must be completed before order processing and production begin.
- We reserve the right to refuse or cancel any order if payment cannot be verified.
5 Order Acceptance
- Receipt of an order confirmation does not guarantee acceptance of the order.
- RetroVesta reserves the right to cancel, limit, or refuse any order for reasons including but not limited to product availability, pricing errors, suspected fraud, or operational limitations.
6 Shipping and Delivery
Delivery timelines provided on the website are estimated and may vary depending on location, courier operations, weather conditions, public holidays, and other factors beyond our control.
For complete details, please refer to our Shipping Policy.
7 Returns and Refunds
- Returns, replacements, and refunds are governed by our Return & Refund Policy.
- Customized and personalized products are generally non-returnable unless received damaged, defective, or significantly different from the approved specifications.
8 Intellectual Property
All content on this website, including logos, product designs, images, graphics, text, product descriptions, and branding elements, is the property of RetroVesta and is protected by applicable intellectual property laws.
Unauthorized reproduction, distribution, copying, or commercial use is strictly prohibited.
9 User Conduct
Users agree not to:
- Use the website for unlawful purposes.
- Attempt to gain unauthorized access to website systems.
- Submit false, misleading, or fraudulent information.
- Interfere with the operation or security of the website.
10 Limitation of Liability
RetroVesta shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our products, website, or services.
Our total liability, if any, shall not exceed the amount paid by the customer for the specific order in question.
11 Privacy
Customer information is handled in accordance with our Privacy Policy. By using our website, you consent to the collection and use of information as described therein.
12 Changes to Terms
RetroVesta reserves the right to modify these Terms of Service at any time. Updated versions will be posted on this page and become effective immediately upon publication.
Contact Information
For questions regarding these Terms of Service, please contact us:
Business Hours: Monday to Saturday, 10:00 AM – 7:00 PM (IST)
Thank you for choosing RetroVesta.